Frequently Asked Questions
Everything you need to know about our custom-made sustainable fashion.
How do I determine my correct size?
We provide a comprehensive sizing guide on each product page. Since many of our items are handmade to order, we recommend taking your measurements with a soft tape measure and comparing them to our chart for the most accurate fit.
What is your current production timeline?
As an ethical brand focusing on slow fashion, our current production time is typically 2 to 4 weeks. This allows us to ensure each piece is crafted with the highest quality standards before it is shipped to you.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on your location and will be calculated automatically at checkout.
What is your return policy for custom items?
Due to the intimate and custom nature of our products, we generally do not accept returns. However, we offer a fit guarantee and will work with you to provide alterations or replacements if there is a manufacturing defect or sizing error on our part.
Are your materials sustainable?
Sustainability is at our core. we use eco-friendly fabrics including recycled nylons, organic cottons, and deadstock materials whenever possible to minimize our environmental footprint.
Can I request a custom design or modification?
Absolutely. We specialize in inclusive fashion and offer custom alterations. Please contact our support team with your specific requirements or measurements before placing your order.