Returns & Exchanges

At Origami Customs, we want you to feel confident and comfortable in your custom-made gear. If your item isn't a perfect fit, we offer a flexible return and exchange window within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and a brief explanation of why the garment isn't working for you.

2

Prepare Your Package

Ensure the items are unworn, unwashed, and in their original packaging with all tags still attached for hygiene purposes.

3

Ship Item Back

Affix the provided return label to your package and drop it off at any authorized postal service location.

4

Receive Refund or Exchange

Once our team inspects your return, we will process your full refund or begin crafting your replacement exchange item.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing